FAQs and Terms

Cuba has only one embassy in the U.S., it is only open mornings, has few workers, and generally does not respond to phone calls or emails. CubaToDo.com is under contract with the Cuban embassy to process all visa types and paperwork.

To enter Cuba you only need a passport (valid for 6 months from date of entry) and a Visa (minors need visas as well).

Visa is valid for 30 days, is non-transferable and non-refundable. It is extendable in Cuba for a further 30 days maximum.

Visas are “loose-leaf” (not pasted into your passport) and consist of two identical halves, immigration retains half on entry to Cuba, and the other half on exiting.

Cuba also stamps your passport on entry and exit, this is no longer a problem for Americans who “self-certify” for an OFAC General License – CubaToDo.com provides Certification for FREE.

CubaToDo.com also books air on ALL Charters and airlines from the U.S., over 250 Cuban Hotels, a few select B&B’s ("casa particulares" in Spanish), cruises, car rentals, transfers, excursions and more.

CubaToDo processes same day the “red” colored “tourist card” visa ("tarjeta del turista" in Spanish). This “tourist visa” is what 99% of travelers enter Cuba with - and like with many countries it is the passengers’ responsibility to get it in advance – as they will be denied boarding without it. If you have a green visa (or any other color than red) you will be denied boarding for flights departing from the United States.

Cost is $100 with FedEx 3 Day Air / $25 additional for overnight / $50 additional for same day – a CubaToDo representative will deliver the filled in visa to you curbside at the Miami airport.

If you want any of these visa types: Journalist, Religious, Business, Student, Artist, Athlete, Event, Diplomat, Technician, Guest or Non-Resident - email info@CubaToDo.com OR call 231-282-2863 (these visa categories cost more, can take weeks to process and require a visa application plus supporting documentation such as credentials, letter of invitation, etc.).

Anyone whose passport lists “Cuba” as “Place of Birth” CANNOT enter with a “tourist” visa. They must have a current Cuban passport OR one of the following visas (HE-1, HE-3, HE-4, HE-11, DVT, CCV) – email info@CubaToDo.com OR call 231-282-2863 and we can process any of the above for you.

CubaToDo.com is also under contract with the Cuban embassy to process all paperwork (“tramites” in Spanish) such as legalization of documents, Cuban passport renewals, prorrogas, habilitacions, etc.

The possession of a visa is not in itself a guarantee of entry into Cuba, if you were denied entry to Cuba on your last trip you are NOT eligible for a visa through CubanVisasFast.com (we have NEVER had a client denied entry at the border and we want to keep it that way).

Cuban Visas may be extended for 30 days by visiting any immigration office in the country (you pay the fee in “stamps” sold at banks) and you will need a receipt from your accommodation (hotel or casa particular) – CubaToDo.com has a representative in Havana who can help you with this process. If you want more time after your 30 day extension you need to fly back to the U.S., re-enter Cuba with a new visa, which also can be extended for 30 days. Theoretically you can repeat this process forever.

Cuba has few reciprocal treaty arrangements waiving visa for entry (see map – you MUST enter Cuba with a passport from from one of the countries shown in green – or else you need a visa).

We NEVER mail out blank visas - all visas must be filled in by CubaToDo prior to leaving our office.

We are ONLY responsible for mistakes on the visa if we type details differently than you sent us.

You will receive an invoice from the credit card processing company “Square” - merchant name will be CubaToDo.com (our sister company) – CubanVisasFast.com never receives, nor keeps a copy of your credit card information.

For CubanVisasFast.com com’s Terms of Service and Privacy Policy see the links for each of these at the bottom of all CubaToDo.com webpages. Finally you will receive an email from FedEx with tracking information for your Visa.